COMPANY BACKGROUND

Virtual Service, headquartered in New York, NY, is a division of Future Communications Corporation, a leading provider of videoconferencing systems, peripherals, installations and custom integration.

Virtual Service is the leader in interactive video monitoring systems and alarm services and the development and design of advanced video security systems.

As a preferred provider of advanced visual communication, video documentation and archiving technology solutions, we offer a vast array of audio, video, CCTV security, card access, and video documentation equipment from all of the leading manufacturers.

We provide access to the most comprehensive range of products to meet your specific requirements.

THE VIRTUAL SERVICE DIFFERENCE

Our digital video solutions help you meet the increased challenges of today’s security and surveillance -- enabling you to improve safety by reducing and preventing security breaches and accidents.

Our Central Command Center networks with your security system to offer remote monitoring with the capability of live, two-way, interactive response for a preventative security solution.

We offer state-of-the-art products, technological expertise, a comprehensive network of strategic business alliances combined with outstanding service and support that has made us unique in the security industry.

Our systems and services are widely used in Residential Properties, Retail Stores, Office Buildings, Distribution Centers,Industrial complexes, Hospitals, and Schools.

CUSTOMER SUPPORT SERVICES

Our services include risk management and system design- installation- testing- inspection, and maintenance. We also provide alarm monitoring from the Virtual Service, Inc. interactive Central Monitoring Station.

At Virtual Service, it all begins with customer satisfaction. The customer is the center of Virtual Service's philosophy of doing business. We are committed to achieving 100% customer satisfaction by providing our internal and external customers with unique products, systems, and services which meet and exceed customer requirements every time.

Customers, who select Virtual Service, can be certain that they are dealing with a supplier who recognizes the importance of delivering the highest quality products and services. Our experience has taught us that, in order to succeed, we must meet and exceed customer expectations. All Virtual Service projects, whether large or small, receive the same dedication to excellence.

OUR PHILOSOPHY

For us, it all begins with our commitment to 100% customer satisfaction:

• Highest quality products and services
  
  
• Excellent long-standing reputation with customers and manufacturers
  
  
• Extensive experience in audio, video, security, card access, and networked multimedia solutions
  
  
• System design, provisioning, project management, implementation, and support experience
  
  
• Experienced installation and service technicians
  
  
• Ability to meet a variety of customer needs, and to provide the right solution cost-effective and executable within a specified project schedule
  
  
• Project teams that define and complete the necessary steps to insure the successful execution of all projects
  
  
• Solutions that are technically sound, meet or exceed specifications, and offer the flexibility for future expansion
  
  
• A sound project management plan that will cope with any installation challenge
  
  
• Maintenance plans that ensure the long -term operational availability of our systems